預訂：英女皇郵差包（直）

意大利🇮🇹植鞣革

本店使用順豐速運

運費條件

香港/澳門運費：單筆為HK$20-100（視乎產品數量、大少及收貨區域）。

We use SF express to ship our deliveries

Shipping Requirement

Shipping Fee of Hong Kong/ Macao： HKD 20-100 per order (base on quantity ,size and delivery area ).

退貨政策

產品售出後，恕不退貨，除非是産品品質問題（人為損壞不被接納）。

如產品質素問題（如產品有破損痕跡、污垢、金屬配件損壞）：

物品必須在收到後 14天內寄回

物品必須附有所有標籤並使用原包裝

物品必須退回到我們的退貨地址

退貨地址：

香港觀塘偉業街221號A座10樓A21室

得知您收到了有缺陷的產品，我們深感遺憾。在購買後 7天內發送電子郵件至nardoshands@gmail.com，並附上故障產品的圖片，我們將與您聯繫以解決問題。

退貨處理時間

我們會盡快處理您的退貨，在收到退還的商品退還後，我們會在1-3個工作天內處理您的退款。如果您在退回商品 3天后仍未獲得退款，請通過nardoshands@gmail.com與我們聯繫，並提供退貨收據中的郵資信息證明，我們將對此進行進一步調查。

追踪退貨狀態

當我們收到您的退貨件，您將收到一封電郵收件確認通知。當安排退款後，您還會收到電郵退款確認通知。請注意，付款可能需要 3-5 個工作日才能顯示在您的帳戶中，具體取決於發卡機構。

Returns Policy

After the product is sold, it will not be returned unless it is a product quality problem（Artificial damage is not accepted）.

Such as product quality problems（If the product has signs of damage, dirt, damage to metal parts）:

Items must be returned within 14 days of receiptItems must have all labels and original packagingItems must be returned to our return address

Returns Address:

Flat A21, 10/F, Mai Tak Industrial Building,

221 Wai Yip St

Kwun Tong, Kowloon

**Any returns costs will be at your own expense, unless there is a quality issue.

We are sorry to hear you have received a faulty product. No problem! Send our customer service team an email within 14 days of purchase at nardoshands@gmail.com, with images of the faulty product and we will be in touch to resolve the issue.

Return Process Time

We aim to process your return as soon as possible, but on occasions it may take up to 1-3 days for your refund to be processed after you have returned your item(s) to us. If you have not been refunded after 14 days of returning the item(s), please contact us at nardoshands@gmail.com  with the proof of postage information from your return carrier receipt and we will investigate this further.

Track the Return Status

As soon as your return has been received by our warehouse team you will receive an email notification. You will then also receive an email from us to say your refund has been processed. Please note it can take 3-5 working days for the payment to show in your account, depending on the card issuer.

所有皮革手工產品均使用真皮植鞣革，如皮面遇上大雨，或酒精類液體，可能會出現脫色現象。

為保持皮料原本質素及皮革會因歲月而變深色的效果，本店產品不會使用防水層及光油層，如有需要，可與店主聯絡。

All leather handmade products use genuine vegetable tanned leather. If the leather surface encounters heavy rain, or alcohol-based liquids, discoloration may occur. In order to maintain the original quality of the leather and the effect that the leather will become darker with time, the products will not be used the waterproof liquid and Lacquer. If necessary, you can contact us

訂單處理時間

手工藝品製作需時，訂單通常在2個月-3個月內完成製作。實際詳情可與店主聯絡

訂單運送時間

產品製作完成後，顧客通常在3個工作天內會收到貨。

Order Processing Time

Order will be taken 2-3months to make. Please contact us for sure the delivery date of pre-order product.

Order Shipping Time

Delivery typically takes between 3 business days.